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Privacy and Data Policy
Our Contact details:
Name: Tom Pitts - Director
Address: 400 Thames Valley Park, Reading, RG6 1PT
Phone Number: 03337335110
E-mail: info@tgg-group.com
The type of personal information we collect:
We currently collect and process the following information:
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Personal identifiers, contacts and characteristics (for example, name
and contact details - email, phone number) -
Personal or business address
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Location of work being undertaken
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
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To enable us to conduct business for the services we offer
We use the information that you have given us in order to contact you to discuss the projects.
We may share your details with Public Utility Companies whilst submitting applications for new utility connections.
Your details will be provided as the owner or applicant with TGG New Connections Services acting as your agent.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@tgg-group.com
(b) We have a contractual obligation
How we store your personal information
Your information is securely stored electronically, no information is printed.
We keep contact information for one year after which time records will be deleted unless you are an ongoing customer.
In which case records will be deleted one year after a project completes.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information
in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us
to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month
to respond to you.
Please contact us at info@tgg-group.com, 0333 733 5110 or write to us at
400 Thames Valley Park, Reading, RG6 1PT if you wish to make a request.
How to complain:
If you have any concerns about our use of your personal information, you can make a complaint to us at
info@tgg-group.com, 0333 733 5110 or write to us at 400 Thames Valley Park, Reading, RG6 1PT.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk